The onset of COVID-19 redefined the world of work. Organisations and teams are now mostly working remotely, providing new challenges in managing individual and organisational performance.
The efficacy of performance measurement is often questioned. Organisations often experience major resistance to performance management systems, due to employees harbouring negative sentiments informed by prior experiences.
The challenge with human resource performance management systems is that performance is an outcome of various factors and inputs. The question is whether an organisation’s measurement program takes as many of these factors and inputs into consideration.